Frequently Asked Questions

AwesomeRobot.ai partners with Silicon Valley HQ to provide Filipino restaurant owners with an all-in-one marketing and customer management system. Instead of juggling multiple apps for your website, bookings, reviews, and customer follow-ups, you get everything in one place. We handle the tech setup so you can focus on running your restaurant.

The trial includes full access to the platform: website builder, online booking calendar, SMS and email automation, unified inbox for all customer messages, review management tools, payment collection, and reporting. You also get Assisted Onboarding at no extra charge during the trial period.

Yes, a credit card is required to start the trial, but you won't be charged during the 30-day period. This ensures a seamless experience if you choose to continue. If you decide it's not for you, simply cancel before day 30 and you won't be charged a single peso.

Absolutely. Our Assisted Onboarding means you don't need any technical skills. We build your website, set up your booking system, and configure your automated follow-ups for you. If you can use Facebook or Viber, you can use this system.

With our concierge setup, most restaurants are live within 3-7 days. We handle building your website, configuring your booking calendar, setting up automated messages, and connecting your social accounts. You just provide your menu, photos, and business info.

Customers can book reservations directly from your website or landing page. They pick a date, time, and party size. The system automatically sends them a confirmation via SMS or email, plus a reminder before their visit. You see all bookings in your calendar dashboard or mobile app.

Automated follow-ups are pre-written messages that send automatically based on triggers you set. For example: a thank-you message after a reservation, a 'we miss you' promo 30 days after their last visit, or a review request the day after they dine. You write the messages once, and the system sends them forever.

The unified inbox collects all your customer messages—SMS, email, Facebook Messenger, Instagram DMs, website chat—in one place. Instead of checking five different apps, you see everything in one dashboard. Reply from there and it goes back through the original channel. No more missed messages.

Yes. The mobile app works on both iPhone and Android. You can see new bookings, respond to messages, check reports, and manage your calendar from anywhere. It's perfect for busy owners who aren't always at a computer.

Monthly plans start at around PHP 5,000 (roughly $97 USD). This includes the full platform: website, booking, automations, inbox, and basic SMS/email. Higher tiers add features like AI chat, more automations, and priority support. Most restaurant owners find the return on investment within the first month.

The main additional cost is messaging. SMS and email beyond basic limits are billed based on usage—typically PHP 0.50-1.00 per SMS. There are no setup fees, no cancellation fees, and no long-term contracts. You can cancel anytime and keep your data.

Based on case studies, restaurant owners typically see 350+ new customers per month from landing pages and automated marketing, adding PHP 200,000+ in monthly revenue. Even capturing just 10 extra bookings per week at PHP 1,500 average spend means PHP 60,000+ extra monthly revenue—well over 10x the cost of the system.

The system lets you run targeted campaigns for slow periods. You can send SMS promos at 11am saying 'Book a late lunch today, get 20% off' and track exactly how many bookings that message generates. Automated follow-ups can also remind past customers about your merienda specials.

Absolutely. You can schedule campaigns for specific days—Monday mami specials, Wednesday wine night, slow Thursday lunch deals. The calendar-based automation lets you set it up once and it runs automatically week after week.

Automated win-back sequences do this for you. After a customer visits, the system can send: a thank-you message, a 'how was your experience' survey, a birthday greeting with a free dessert offer, and a 'we miss you' promo if they haven't returned in 30 days. It keeps your restaurant top-of-mind without you lifting a finger.

Yes, we specifically designed our service for Filipino restaurant owners. We understand local payment preferences, messaging habits (Viber, WhatsApp, FB Messenger), and the relationship-focused culture of dining here. Our concierge team knows the market.

Yes. The payment system can be configured to accept GCash, Maya, bank transfers, and credit cards. We help you set up the payment methods that make sense for your customers.

Yes. While the platform offers 24/7 global support, our concierge team at AwesomeRobot.ai works Philippine hours and understands local context. We're your first point of contact for setup and optimization questions.

The AI Voice Agent is our best-in-class AI system that answers your phones and responds to questions automatically. When customers call and you're busy cooking or serving, the AI handles inquiries, takes bookings, answers common questions about your menu and hours, and escalates complex issues to you. It's like having a 24/7 receptionist that never takes a break.

Our AI voice agent uses advanced speech technology that sounds natural and friendly—not robotic. It responds instantly (in under half a second), understands context, and handles conversations smoothly. Most callers can't tell they're talking to an AI.

Yes. The AI can check your availability, book reservations, send SMS confirmations, and add everything to your calendar automatically. It handles the entire booking process without you needing to pick up the phone.